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Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit or make a purchase from our website.

Information We Collect:

  • Personal Information: Name, email address, shipping and billing address, phone number, and payment details collected during checkout.
  • Usage Data: Information about how you use our website, such as pages viewed, products searched, and your browsing activity.

How We Use Your Information:

  • To process orders and deliver products.
  • To send promotional offers, newsletters, and marketing communications (with your consent).
  • To improve your experience on our site through website analytics.

Data Protection:

We use advanced security measures to protect your information. Your data is processed securely through SSL encryption.

Sharing Your Information:

We do not share your personal data with third parties except as necessary to fulfill your order (e.g., payment processors, delivery services).

Return and Refund Policy

Returns:

  • Items may be returned within 7 days of delivery.
  • Products must be unused, in original packaging, and in a resellable condition.
  • Certain products, such as custom items, perishable goods, and intimate products, are non-returnable.

Return Process:

  • Contact our customer support team at [dropshipingnoor@gmail.com] with your order number and reason for return.
  • You will receive instructions for returning the item.

Refunds:

  • Refunds will be issued to the original payment method once we receive and inspect the returned product.
  • Refunds typically take 5-10 business days to process after the return is received.

Exchanges:

  • If you'd like to exchange an item for a different size, color, or product, please return the item and place a new order.

Shipping Policy

Processing Time:

  • Orders are processed within 1-3 business days after purchase.
  • Orders placed on weekends or public holidays will be processed the next business day.

Shipping Methods & Costs:

  • Standard Shipping: Delivery within 5-7 business days (Free for orders over 100).
  • Expedited Shipping: Delivery within 2-5 business days (Fees apply).

Shipping Notifications:

  • You will receive an email with tracking details once your order has been shipped.

International Shipping:

  • International customers are responsible for customs duties and taxes that may apply upon delivery.

Customer Service & Contact Information

Customer Service & Contact Information

For any inquiries or issues related to our products, shipping, or policies, feel free to reach out to our customer support team:

  • Email: dropshipingnoor@gmail.com